FAQ’s

Frequently Asked Questions (FAQ)

1. What does a dispatching service do?

We handle the behind‑the‑scenes work so you can stay focused on driving. This includes finding and booking high‑paying loads, negotiating rates, managing broker communication, handling paperwork, and keeping your schedule full and efficient. Our goal is to keep you moving with smart, profitable freight.

 

2. What types of trucks do you dispatch?

We work with dry vans, reefers, flatbeds, hotshots, and box trucks. Each equipment type has its own freight opportunities, and our team is trained to match you with the best loads for your setup.

 

3. How do you find loads for carriers?

We use the top load boards in the industry, along with our network of trusted brokers and shippers. Our dispatchers search, filter, and negotiate to secure high‑paying, well‑matched loads that fit your preferred lanes and schedule.

 

4. Do you negotiate rates on behalf of the carrier?

Yes. We negotiate every load to get you the best possible rate. Our team understands market trends, lane averages, and seasonal shifts, allowing us to secure competitive pricing that maximizes your weekly revenue.

 

5. Is there forced dispatch?

No. We do not force dispatch. You choose the loads you want to haul. We provide options, guidance, and rate insights — but the final decision is always yours.

 

6. What documents do I need to sign up?

Carriers must provide:

  • W‑9

  • MC Authority

  • DOT Number

  • Certificate of Insurance

  • Signed Dispatch Agreement

  • Contact & business information

  • Driver details (if applicable) This ensures a smooth setup and compliance with industry standards.

 

7. How do you communicate with carriers?

We maintain a straightforward, open line of communication at all times. You’ll have a dedicated dispatcher who provides updates, handles broker calls, and keeps you informed so you can stay focused on the road without distractions.

 

8. Do you communicate with brokers on my behalf?

Absolutely. We handle all broker communication — from booking to check calls to delivery updates. This keeps your workflow smooth and reduces stress while you’re driving.

 

9. What makes your dispatching service different?

We’re a team of expertly trained, detail‑oriented dispatchers who take our work seriously. No gimmicks, no excuses. We focus on trust, hard work, and smart load selection. Our carriers know they’re supported by professionals who care about their success.

 

10. How do I get started?

Simply reach out through our contact form or call us directly. We’ll walk you through the onboarding process, collect your documents, and assign you a dedicated dispatcher. Most carriers are fully set up and ready to roll within 24 hours.